Terms of service
Last updated: March 2026
Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the website and online store operated by French Cut Gems LLC (“French Cut Gems,” “we,” “us,” or “our”). By accessing or using our website or purchasing from us, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our Services.
1. Use of the Services
You must be at least the age of majority in your jurisdiction to use our Services. You agree not to use our Services for any unlawful or unauthorized purpose.
2. Products and Descriptions
We make every effort to display product descriptions, images, weights, and measurements as accurately as possible. However:
- Natural gemstones may vary in color, clarity, and appearance
- Photography may appear different due to screen settings
- Measurements are approximate unless stated otherwise
All gemstones are sold as described.
3. Pricing and Payment
All prices are listed in U.S. Dollars unless otherwise stated. We reserve the right to change prices at any time without notice.
Payment is processed securely through Shopify and its authorized payment providers.
4. Shipping
Shipping costs, carriers, and estimated delivery times are displayed at checkout. We are not responsible for delays caused by carriers, customs, or events beyond our control.
Risk of loss passes to you upon delivery to the carrier.
5. Returns and Refunds
Returns are subject to our posted Return Policy. Items must be returned in original condition. Custom, altered, or final-sale items may not be eligible for return.
6. Intellectual Property
All content on this website — including images, text, logos, product descriptions, and branding — is the property of French Cut Gems LLC and may not be copied, reproduced, or used without written permission.
7. Limitation of Liability
To the fullest extent permitted by law, French Cut Gems LLC shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services or products purchased.
8. Indemnification
You agree to indemnify and hold harmless French Cut Gems LLC from any claims arising out of your breach of these Terms or misuse of the Services.
9. Governing Law
These Terms are governed by the laws of the State of Ohio, United States.
10. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated date.
11. Contact
Email: frenchcutgems@gmail.com
Location: Columbus, Ohio, United States
Phone: (614) 434-8132